Privacy at Spinit Casino

Who may receive your data?

Your personal data may be shared with payment providers and financial institutions so deposits, withdrawals and their required checks can be handled. This can include your name, date of birth, contact and address details, country, alias and verification documents needed by those providers.

We may also give relevant data to service providers that help us deliver and manage our services. These include customer support, email, text and voice communication, technology and cloud-hosting providers. Game providers, fraud-prevention agencies, marketing partners, data aggregators and analytics providers may receive data for their stated functions.

Within our business relationships, authorized employees, contractors, agents, joint controllers, affiliates, subsidiaries and brands operated by the same entity may access information when needed. Law-enforcement bodies and other public authorities may receive data where disclosure is required.

If you post a complaint, review or query about us through an external review service, gambling forum or dispute body, we may respond to that service. We limit the disclosure to information needed to identify the account and address the issue you or someone acting for you raised.

If the business, or part of it, is sold, merged, financed, wound up or otherwise changes hands, data may be passed on as part of that deal. A new owner or controller may use it under this privacy notice unless you consent to a different use.

Why do we process it?

Some processing is needed to enter into or perform our agreement with you. We use data to create and support your account, provide services, communicate about the account, answer questions and carry out our obligations under the terms.

Legal obligations require other uses. We may verify your age and identity, review the source of funds, identify your location and the requirements that apply, and handle anti-money-laundering checks. Data may also be processed to prevent crime, manage responsible-gambling risk, maintain network and information security, respond to court orders or other legal processes, complete required reporting and handle requests about your data rights.

Our legitimate interests can support processing where your rights, freedoms and interests do not outweigh those interests. This includes maintaining technical availability, defending or bringing legal claims, protecting systems, assets and intellectual property, and preventing fraud, cheating, unauthorized tools or abnormal activity. We also use this basis to manage our relationship with you, develop and improve services, conduct research and analytics, aggregate data, segment customers to identify harmful behaviour, and infer games or features that may interest you.

With your consent, we may send direct marketing through email, text messages, phone calls, or account and app notifications. With your consent we may also tailor offers and adverts to you, check how well our marketing works and run prize draws, tournaments, reward and loyalty programmes.

What do we collect from you?

To open an account we may ask for your full name, username, email, phone, birth date, gender, country, postal code and social security number. When you sign up, your IP address and location reach us automatically.

For checks on identity, age, payments and due diligence, we may ask for an ID card or passport number, a document showing your address, your social security number, details on where your wealth or funds come from, bank identification and financial statements or details. Payment information may include bank and payment-system details and national personal numbers listed in our records. These details can be used to support deposits and withdrawals as well as identity and anti-money-laundering checks.

What arrives from your device?

Your device also tells us about itself, for example its IP address, the version of its operating system and its identifiers. Logs may record pages viewed, searches, links followed, advertisements clicked, social sharing, session dates and times, and time spent during a session. Some of this information is gathered through cookies and similar technology.

We may also work out roughly where you are. What you browse and play can tell us about your interests and favourite games.

What can come from elsewhere?

Other information may come from public and government databases, the internet, social networks, online and printed media, and other publicly available material. To verify details and look into suspicious activity, we may draw on commercial databases, banks and credit bodies, anti-fraud agencies and public authorities.

We can also receive information you have made public, including material from social media, linked accounts and other publicly accessible digital services. These sources may help us personalize services or meet legal obligations.

What choices and rights do you have?

You can ask to see the data we keep about you and learn how we use it. If information is inaccurate or incomplete, you may request correction.

In the circumstances that apply to each right, you may ask us to delete data that no strong legal or business reason still requires us to process, restrict its processing, or have it sent to another party in a common format that a machine can read. You may object when processing relies on legitimate interests or is used for direct marketing.

You can withdraw consent at any time. Withdrawal does not change the lawfulness of processing already carried out while your consent was valid. To exercise any of these rights or ask a privacy question, email [email protected].

Non-essential cookies and similar tracking technologies are used only after we ask for your consent. Strictly necessary cookies do not require consent because they are needed for operation. Cookie settings provide more control over these technologies.

How long do we keep data?

We retain personal data while you have an account and for the purposes described here. Some records stay longer where the law demands it, for instance under anti-money-laundering rules.

Once your account is gone and no legal or business need remains, we delete the information or anonymize it so it cannot point back to you.