Spinit Casino Terms
How do bonuses work?
Only one bonus goes to each person, family, household address, phone number, personal or shared computer and personal or shared IP address. A promotion may set its own conditions. If those conditions differ from these terms, the terms of that specific promotion prevail.
Your real-money balance is wagered first. Only after it has been fully wagered do bets begin to use your bonus balance. Casino bonus wagering must be completed within 10 days, while sports bonus wagering must be completed within 30 days. After the relevant period, the bonus and any winnings from it are voided. If you request a withdrawal before completing the wagering requirement, the bonus balance and its winnings are voided.
Unless a promotion says otherwise, a no-deposit casino bonus has a 40x wagering requirement and no more than 5x the bonus may be withdrawn. A deposit casino bonus requires 35x the combined deposit and bonus, with no more than 10x the bonus withdrawable. Winnings from no-deposit free spins are capped at 120 CAD and must be wagered 40x.
Game types contribute differently. Standard slots and scratch cards contribute 100%, live games and video poker contribute 10%, table and card games contribute 0%, and the named special games contribute 50%. Jackpot slots, Slingo and bingo cannot be played with bonus funds, while games on the excluded list contribute 0% and games on the prohibited list cannot be played while a bonus is active.
Placing a single bet above 150 CAD before wagering is complete counts as promotion abuse. Other examples include minimum-risk play, switching between low- and high-contribution games or between high- and low-risk bets to clear wagering, two-tier betting, delaying a game round or feature until after conversion, and exploiting software, bugs or failures. Promotions involved in abuse may be voided, resulting winnings may be voided and confiscated, and future promotion access may be denied.
What can Coins unlock?
You earn one Coin for every 15 CAD wagered on casino games, plus Coins equal to 5% of each deposit. The deposit share is worked out on its value in euros. Coins may also come from top places in our in-house tournaments, weekly challenges and one-time challenges.
Coins can be exchanged in the Shop. Shop bonus money works only in our Casino section. It must be wagered within 10 days, and no more than 5x the original bonus can be released.
Shop free spins must be activated in your profile and played within seven days of purchase. Their winnings become bonus money, which must be wagered 40x within 10 days. No more than 75 CAD can be released, and anything above that is voided.
Shop free bets can be used only in the Sports section and must be activated within 24 hours. The full free-bet amount must be placed in one bet. Winnings go to your real balance with the original stake deducted, then must be wagered 3x at odds of at least 2.10 per selection within 30 days.
Weekly challenges have separate Casino and Sports sections. Completing half of a section's weekly challenges earns extra Coins. One-time challenges may be completed in any order, and their Coins are added automatically.
How does the Wheel work?
You earn one Wheel of Fortune spin for every 150 CAD wagered on eligible casino games. You may earn at most three spins a day and hold at most ten. Bets made while a bonus is active earn no spins.
Wheel free-spin winnings and wheel bonus money must be wagered 40x. Wheel bonus money must be used within seven days, and no more than 5x the original amount is paid out. Wheel free-spin winnings have a maximum payout of 150 CAD, and those spins have to be played within seven days.
What happens to deposits?
We set the minimum and maximum deposit amounts. The card or other payment method used to fund your account must belong to you.
Deposits are generally not refundable. A refund may still be looked at in exceptional cases such as a technical or payment problem, but you must contact support within 24 hours of the transaction. Once the deposit or its bonus has gone into a bet, a refund is off the table.
How are withdrawals handled?
Where possible, a withdrawal returns through the method used to deposit. We may instead use another payment system. Deposits must be wagered at least 1x before withdrawal. If less than the deposit amount has been wagered, winnings can be cancelled and we may keep a 10% commission of the last deposit, with a floor of 0.75 CAD. The commission is 15% when the account was funded by bank card or bank transfer.
We may decline a withdrawal if you have not wagered at least 30 CAD during the same calendar month. You may have no more than 3 pending withdrawals. Once all conditions are met and checks are complete, the financial department works through a request within 3 business days of the request or of the previous withdrawal being paid out.
Your activity during the previous 90 calendar days determines your VIP level and therefore your withdrawal limits. The limits are:
- Level 1 — 750 CAD per day and 10,500 CAD per month
- Level 2 — 750 CAD per day and 15,000 CAD per month
- Level 3 — 1,200 CAD per day and 18,000 CAD per month
- Level 4 — 1,500 CAD per day and 23,000 CAD per month
- Level 5 — 2,300 CAD per day and 30,000 CAD per month
When is an account inactive?
An account becomes inactive after 180 days without a login. We may then charge a monthly administration fee of 10 CAD and may change that fee. If the balance is smaller, the remaining balance is taken in full. No further fee is charged once the balance reaches zero.
What rules apply to sports bets?
A placed and confirmed bet cannot be cancelled or changed. You may use Cash Out only where it is offered, acceptance is not guaranteed, and Cash Out is unavailable for free bets. Maximum stakes vary by sport and are shown on the bet slip, and all bets are settled using decimal odds. If an event is cancelled, its bets are voided.
Who may open an account?
You must be at least 18 and have reached the legal gambling age that applies to you. You are responsible for checking that online gambling is legal where you live. Residents of excluded countries cannot open an account or add funds, and promotions are closed to residents of some further countries.
Some game studios restrict access by country. NetEnt games and a few individual slots are not available in Canada.
Register in your own correct name and keep your details current. Only one account is allowed per person, household or address, phone number or email address, and IP address. Duplicate accounts can be closed, their actions treated as void, their promotions cancelled and their winnings voided. Withdrawals already processed from them are reversed and owed back to us.
Keep your login private and never use someone else's credentials. Do not sell, transfer, buy or acquire an account. Transfers of funds between players are prohibited. Any taxes connected with your winnings are your responsibility.
What checks can we make?
We may ask for identity, address, payment ownership, transaction history, source-of-funds or other account documents. You must provide the requested material within 30 days. If it is missing, payments may be withheld, the account suspended, and the account may be permanently closed. Checks may include a phone call, face verification or another required verification method.
How can you close the account?
Send the request by email to [email protected]. Closure is available only when the account has no balance and no pending withdrawals. For self-exclusion, email the same address, tell us about any other accounts you hold with us, and do not open new ones.
How do these terms apply?
The English version prevails over any translation. We may change the terms, and continued use after a change means you accept the revised terms.
How do you make a complaint?
Email [email protected] first. If the issue concerns the outcome of a gambling transaction and is not resolved at that stage, it goes to our Complaints Resolution Committee.
Send the complaint from your registered email address. Include your username, the full name on the account, the complaint reason in the subject line, a detailed summary, and the relevant dates and times. We will give you the outcome within 10 days. Unusually complex cases may take longer when the investigation requires more time.